How to set the highest standards and wow your customers. This course will provide you with the information to identify, understand and use the methods and techniques that foster good customer service. People today want to know they are not only getting a good product and excellent service but they also want to feel the companies they do business with are ethical and trustworthy. The latter is what separates good customer service from superior customer service. First you will learn how to deal with the human behavior element. Next you will learn the actual methods and actions to achieve success and provide superior customer service that will keep customers asking for your company and products.